NEW WORKPLACE VIOLENCE TRAINING PROGRAM FOCUSES ON HEALTHCARE SETTINGS

About three-quarters of workplace assaults in the United States occur in healthcare settings. The Crisis Prevention Institute emphasizes that staff members should control their responses to agitated patients and family members. They urge to document workplace violence incidents, as reporting is a pivotal element of policies designed to address workplace violence.Crisis Prevention Institute believes that you can't control what is happening with a person their backstory or the neurocognitive challenges they might be facing but you can absolutely control your responses to escalating behaviors. "Changing your approach can change everything about an encounter".